Dispatch division

Communications & Dispatching

This division serves as the backbone of the agency, providing vital communications support not only for the Sheriff's patrols but also for four Village Police Departments. The eight full-time dispatchers handle all dispatching responsibilities across these agencies.

Duties & Processes

  • Dispatchers routinely assist the State Police as needed and are responsible for answering all 911 calls in Wyoming County. 
  • This division also handles the dispatching of all fire and rescue services countywide. 
  • For every 911 emergency call, both Sheriff's and State Police patrols are contacted, and the closest available unit is dispatched to ensure the fastest response. 
  • Each shift is staffed by two dispatchers, all of whom are certified Emergency Medical Dispatchers. In the event of a medical emergency, they provide callers with critical instructions on how to assist until first responders arrive.